The Future of Quality Study 2011
The Future of Quality Study structures and presents the 2011 forces of change to better facilitate decisions and focus actions. It provides critical input to the decision-making process by clarifying tradeoffs, consequences, uncertainties,benefits, and risks so that decision makers can make more informed choices .Decision makers can identify high-risk areas and develop risk management approaches to reduce the risks associated with the future state of their enterprises and communities.
Reserapport från 2011 års Quality in Education
SIQ genomförde för fjortonge gången den årliga studieresna Quality in Education den 1–8 november 2011. Avsikten med studieresorna är inte att kopiera, utan att inspireras och lära.Det gäller att kunna se igenom de kulturella skillnaderna för att hitta idéer och metoder som vi kan tillämpa här hemma.Årets resa var uppskattad och präglades av öppenhet och glädje, något som styrks av det höga betyget vid utvärderingen. Mot bakgrund av de goda erfarenheterna planerar SIQ attarrangera en motsvarande studieresa också under 2012. National Quality Education Conference kommer då att hållas i Louisville, KY, den 10-12 november.
Som vanligt har deltagarna författat en reserapport i vilken de ger uttryck för sina personliga upplevelser och uppfattningar. Det är SIQs förhoppning att rapporten ger läsarna idéer och tankar som kan bidra till kvalitetsutveckling i svenska skolor.
Impact of business excellence awards on enterprises
This report, made by the Asian Productivity Organisazation, shows the key findings and actions that resulted from a research project to identify the value and impact of business excellence frameworks (also known as quality award frameworks). The research aimed to identify the relevance of business excellence for long-term competitiveness and sustainability in Asia, and to determine what, if any, changes to the frameworks were required in terms of design or application.
In addition, the research aimed to explore how companies applied business excellence concepts and practices and the assistance they required on their journey to business excellence.
The research focused on five countries: India, Japan, Republic of China, Singapore, and
Thailand. Participant organizations were from the private sector and ranged from early
adopters of business excellence to award winners. Research data was collected by means
of a comprehensive online survey, discussion groups, and interviews with award winners.
In total, 74 companies completed the survey, 21 discussion groups were held, and 13
award winner interviews were undertaken.
The key findings from the research were:
�� Companies reported that business excellence had a major impact on their
competitiveness and performance.
�� Companies indicated that the frameworks were relevant for long-term
competitiveness and sustainability, and only minor changes to the design of the
frameworks (if any) were needed.
�� Time and effort should be put into making the frameworks easier to understand;
the value of the frameworks needs to be more clearly communicated.
�� Innovation — and how it relates to business excellence — needs to be more clearly
explained to companies.
�� Companies want increased assistance with benchmarking and learning from best
practices.
�� While awards are important, they are for recognition and not the prime motivator
for the majority of companies. The prime motivator is to “become world-class”.
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